Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is the Best
on February 18, 2025
Posted by: Jamiemax
TurboTax is awesome, it walks you through each step and is is easy to maneuver
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice animations and instructions
on February 18, 2025
Posted by: Ajdvjr09
from Sioux City, Iowa
Seamless navigation and assurance through the whole process so far, when I get my return on the 5 days early guarantee, I should update this review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
only way to go
on February 18, 2025
Posted by: TheTruth369
Using turbo tax is always simple :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes tax filing simple.
on February 18, 2025
Posted by: Chris 2025
My experience was great. Turbo Tax is easy to use, for initial entries and if there is a need to edit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed
on February 18, 2025
Posted by: Mikebs9
from Seattle, WA
This website used to be revolutionary but asking for $99 fee is ridiculous for an upgraded version, I did not ask for a Premium version, once i uploaded everything, they would not let me file unless i upgrade, promising a live agent, free file lookup (All things I did not need)... I had no option at that point but to upgrade. I would have happily paid some fee for usage, but forcing people to pay a hundred and then not delivering is just pure greed.
Since I was paying for it, might as well ask a live agent about a specific tax question, but Nope, speaking to an agent is an additional $159,a second upgrade, paying $99 will only get me community answers (Which is also available in the free version) once you get to the agreement page, there is also an additional $40, for "processing fee".
After 8 years of filing with Exclusively with TurboTax, this will be my last year. I will find something better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 18, 2025
Posted by: Raven010387
from Lake Havasu City Arizona
Simple, easy to follow, guided responses, I absolutely love Turbo Tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on February 18, 2025
Posted by: Shan2654
from TX
used this for years and will keep on doing it. easy to follow
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use.
on February 18, 2025
Posted by: SaUSA
from MA
I loved it! It's easy and they helped to get most credit!
Written by a customer while visiting turbotax.intuit.com