Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
The Preferred Choice
on March 30, 2026
Posted by: English Tee
from TX
Turbo Tax is designed for the everyday user with advance tools incorporated for the use of CPA professionals, which is fantastic. I'm a fan, as well as an experienced professional who prefers Turbo Tax's software over all other brands that's available to complete and submit tax filings for individuals and businesses.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is ok
on March 30, 2026
Posted by: Shanna45
from Mc
I did it on my own I didn't have a fee til after I did deposit part that was different to me
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was much easier to navigate this year
on March 30, 2026
Posted by: BriceTB42
from Florida
The experience this year was much better than in previous years. While I hate giving our terrible government and congress money, but the app was much easier to navigate this time through.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Doesn't do taxes with foreign income well.
on March 30, 2026
Posted by: UnhappyInUK
from United Kingdom
TurboTax, while very helpful, continues to not be able to adapt to foreign earned income situations. Whenever you do the review to "fix" a problem, it gives you no context and doesn't re-direct you to a section as would be helpful. Also, it pushes its recommendations on you. Finally, the AI with this review is cumbersome and annoying.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is smooth
on March 30, 2026
Posted by: Pakku
from WA
It was pretty neat and compatible for my tax return.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you!
on March 30, 2026
Posted by: Black Horse 2026
from CA
This product is excellent. Always very easy to use and understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 30, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax Interface
on March 30, 2026
Posted by: Krish Sajjan
from 24073 Lenah Ridge Pl
Turbotax interface used to be so user friendly and it was logical. New online interface is tedious and not as user friendly. It took long time to ge used to it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax online filing is a great tool.
on March 30, 2026
Posted by: xiao bao
from Louisiana, LA
The online filing of tax returns for both federal and state using TurboTax is convenient. Every year the tough issue is to wait for the tax forms from the financial institutions/banks/brokers. Once the tax forms are ready, it is easier to file. This year, I also want to say thanks to the customer service representatives for their understanding and help. I surely will continue to use the online tool from this company.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com