Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Too Difficult now
on April 15, 2026
Posted by: 2025 PJ
from MA
you're site has changed so much that it no longer is easy to fix mistakes or see state breakdowns like we see fed breakdowns. Next year we're hiring a CPA.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SO Easy for my first time doing Taxes myself
on April 15, 2026
Posted by: Sav134
from New York, NY
This was the best experience. It was easy, to the point, made taxes easy honestly.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
eHHH
on April 15, 2026
Posted by: jsltaxplayer
from Ca
It 's very different from the years past. I always thought it would carry over information from the year before but it doesn't. Might as well of tried something else .
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a good partner
on April 15, 2026
Posted by: Nikki4791
from Michigan
TurboTax is like having someone guiding me through the process. It offers support, is easy to use and understand, and gives me the opportunity to track my return. I also like that I can save my work and return to it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love you TurboTax
on April 15, 2026
Posted by: Hens2025
from California
You are amazing as always, although I have to admit this is way less scarier now I have an AI friend on the web (I just make sure I don’t share private info when asking for help) that helps me answer your questions. It has become so much easier with that. You may want to integrate an AI assistant alongside your help boxes too <3
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and efficient
on April 15, 2026
Posted by: MonaMele
from CA
Very easy and convenient to self prepare. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great
on April 15, 2026
Posted by: stella1955
from michigan
it was easy and fast. I loved how safe I felt filing my taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was convenient.
on April 15, 2026
Posted by: slongmar
from Charlotte, NC
This was my first time using Turbo Tax. I probably will use it next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com