Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
This year they messed up the program.
on March 30, 2026
Posted by: Funghauser
from NV
I have used TurboTax for many years and had more trouble with this version than in all the years combined. It had errors which made me go back over things several times. It made me repeat many steps. It was very frustrating. It even said I tried but didn’t successfully use TurboTax last year. I did use it successfully!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy with turbotax
on March 30, 2026
Posted by: Ja Str
from SC
Very simple to navigate and complete with confidence
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
beware of upcharges
on March 30, 2026
Posted by: noneofyourbusiness20252
from CA
too many traps where you try to upcharge, but make it look like the feature is required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Painful at Best
on March 30, 2026
Posted by: PilotChris
from Louisiana
Man was this an aggravation. I have to fight to get my non-deductible back-door Roth to work. It was quite convoluted. Then I RECIEVED a Schedule K-1 form 1065 from an LLC. When I put in K-1 the system immediately said I needed to file as a corporation and I needed to re-do everything or file taxes twice. The system didn't ask, "Hey, is this a schedule 1065 from a K-1" It took two days and a bunch of outside resources to get it done. I think I'm done with this product.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 30, 2026
Posted by: Chameleon420
from Payson, AZ
Great interface and I find the features helpful...
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Sure.
on March 30, 2026
Posted by: Take my Review
from MN
Overall interface feels less user friendly and informative over prior years. Something was off and I did not like it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Experience
on March 30, 2026
Posted by: Jakeyy
from CT
It was good. Walked me through each step. I really liked how there was no bug issues with the site while filling.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is helpful
on March 30, 2026
Posted by: Linchar
from Florida
Doing the return was easy once you get the hang of it.
Written by a customer while visiting turbotax.intuit.com