Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax website is difficult to navigate.
on February 19, 2025
Posted by: Philly Joe
from Texas
The website is cumbersome. I had to revisit many screens whenever I wanted to check or change an entry.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Save times
on February 19, 2025
Posted by: Anonymous
from burke, va
I love turbo tax and turbo tax love saving others time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
YAY
on February 19, 2025
Posted by: JJOON
from Warwick, RI
1st time using and it was easy. I will use it again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
fee for paying tax with credit card
on February 19, 2025
Posted by: 1955Ranger
from Louisiana
Did not engage one of your experts. But charging 2.49% for using credit card to pay taxes is petty.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Takes the stress out of tax filings
on February 19, 2025
Posted by: Cynazzam
from Houston Texas
I appreciate the ease of use, the prompts are clear and user friendly looking and the explanations are clear and easy to understand.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is amazing
on February 19, 2025
Posted by: happy11981
from memphis tn
i love using turbo taxes because it's easy and accurate.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 19, 2025
Posted by: wcshawn11
from Virginia
my last agent that called me was so awesome , they helped me and you could tell they cared about fixing my problem
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is only needed because of their lobbying.
on February 19, 2025
Posted by: lobbiedwaste
from United States
This is only required because Intuit lobbies to continue making income tax returns complex to force their services onto a market where the government should already have the data they need to tax me. Forcing me to pay a private business is insane.
Written by a customer while visiting turbotax.intuit.com