Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Stop Lobbying Against Free Filing
on March 30, 2026
Posted by: Steven756
from Illinois
The predatory implied requirement to sign releases for your data and other agreements that are entirely optional is incredibly misleading and dishonest. The continued prompting for premium services that were not requested is both annoying and distracting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax : Not as Good as it Once Was
on March 30, 2026
Posted by: PAW 25
from Pennsylvania
I have used Turbo Tax for many years and had very few issues. This year, however, has been more troublesome. Some forms are not as well explained and getting around and even trying to print the product has been difficult. On the plus side, I am happy to say that the assistance I received by those individuals who took my calls for clarification, etc. was very helpful and patient with me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
expert call
on March 30, 2026
Posted by: Remi C
from FL
Gabriel was awesome veryb thankful for his in depth help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Cool
on March 30, 2026
Posted by: veba
from IL
Easy to follow interface, and I like the AI assistant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1st Time Online user long time Turbo Tax user
on March 30, 2026
Posted by: Cyclingmunky
from IN
I have used download version of Turbotax for over a decade. I liked this version online. I would recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps getting better...
on March 30, 2026
Posted by: ElDuderinoLebowski
from Washington
Been using TT since at least 1996 and it keeps getting better and better. Would appreciate it greatly if additional ease of use could be added especially related to Annualization of Income. It's presently very cumbersome to hand tally annualized income, qualified divs, etc. Would think that this info could be imported by TT when uploading from my broker since this info is included on my 1099's. Otherwise, keep making it easier to use and "bug free" ;)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hate you.
on March 30, 2026
Posted by: Petey1gemma2
from new york
This was horrible with the constant up selling. Surprise fees at the end. I wont use this again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo 2025 sucks
on March 30, 2026
Posted by: Kids are great
from tn
Took a lot longer in 2026 to file with Turbo Tax than prior years. Your system keep me in a loop four times to get me to agree to your request and I said no each time and finally found a way around the stupid question/ inquiry.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com