Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Too Much Upselling, Otherwise Good
on February 19, 2025
Posted by: dog moms 4ever
I like that it is handy, but I dislike the constant pressure of upselling that they do, it's rude and frustrating. Like it kept saying "hey add turbo max" when that wasn't a product that helped me be able to file at all, but it doesn't explain that. Just keeps pushing it at you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs work
on February 19, 2025
Posted by: Dave123xyz
from Kemmerer, Wyoming
Hard to understand and fill out. Needs to be more user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love having control of my tax preparation
on February 19, 2025
Posted by: ConKins
from Upstate NY
I have used TT for 7 years or so - it has never left me without answers, and it only took me 3 hrs to do it. I think it is really expensive, esp with the add-ones. Otherwise I love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Shontedra is awesome
on February 19, 2025
Posted by: Delta417
from pa
Shontedra was very very helpful, she was so kind and very and knowledgable and patient with me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Platform
on February 19, 2025
Posted by: Jvalentt
from United States
Simple and user friendly. Walks you through everything based on your situation.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Was quick and easy
on February 19, 2025
Posted by: DinaMartini
from Buffalo NY
Easy to use this product! Was quick and simple to use
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2024 tax
on February 19, 2025
Posted by: EDTN
Great I always use turbo tax. The ease of use and attention to detail to help make my tax fillings go smoothly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very helpful
on February 19, 2025
Posted by: IsabellaIV
from New York State
Everything went well. I used the free edition and am glad I did. Next year I'll continue to use Turbo Tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com