Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
good -confusion on transition desktop to online
on March 30, 2026
Posted by: DonAndScout
from ga
it was confusing as it went well but at filing it said i used different product. i used turbo tax desktop, i suppose it is different product but is said i did not use turbo tax. that needs to be corrected.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
hated it
on March 30, 2026
Posted by: turbojlkc
from virginia
hated it
!took forever to get the download because i bought the program and it took an hour to figure how to use the new program
plus i cant keep on my screen
will not buy next year
!took forever to get the download because i bought the program and it took an hour to figure how to use the new program
plus i cant keep on my screen
will not buy next year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love turbo tax
on March 30, 2026
Posted by: Chana05
from California
Easy and trustworthy
I need to fix my return and it was simple and fast
I need to fix my return and it was simple and fast
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great
on March 30, 2026
Posted by: aj51056786567
from CA
Was very easy and helpful. They made it simple by going through everthing step by step
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
More complicated
on March 30, 2026
Posted by: Byron1844
from HI
The new sub features and interface are hard to find and navigate through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
excellent Turbo Tax
on March 30, 2026
Posted by: MJR26
from Oregon, OR
Filed online - very efficient even though I did not have windows 11
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on March 30, 2026
Posted by: ARS222
from Arizona
turbo tax was easy to use. enjoyed using the prompts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
New turbotax format SUCKS
on March 30, 2026
Posted by: MB1776
from HI
Worst experience I have ever had with Turbotax. Change in software from previous years made it difficult to navigate and I never knew where I stood or see how the input translated to the IRS forms until I was completely done. Didn't like that I couldn't go to the forms to see what was going on. I will never use TurboTax again
Written by a customer while visiting turbotax.intuit.com