Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is excellent
on February 19, 2025
Posted by: TabiRach81
from Pine grove, california
Turbo tax is a User friendly, thorough, informative, and stress free experience
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great product, but could be better
on February 19, 2025
Posted by: Nickname for Mike
from Provo, UT
TurboTax is a great product. It's nice and easy to use, resources are available for questions and concerns, and it connects with banks to make life even easier! But I wish it were easier to know why I'm being charged the amount I am. They have the advertisements everywhere about filing free, and they constantly barrage you with up-sales, but without ever selecting an upgrade, I'm charged premium. You can see some of the features they give you in premium, but there's no way to deny or reject those. I don't need 24/7 access, I don't need live assistance. If I wanted that, I would select it and pay for it. So how do I decline premium? You can't. I had to do some deep digging to find out that it is because my tax situation requires a form that is not included in the base package. Why can't they make that easier to find out? Just show me in the itemized list that I had certain forms that required the premium package.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was good
on February 19, 2025
Posted by: CChuckster61
It was good to use and it was easy to understand. works wonderful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 19, 2025
Posted by: Lyws
from United States
East to follow and review. It makes this tedious process so much easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to understand
on February 19, 2025
Posted by: Lety4489
Fast easy and understandable
Under an hour yo
File
Under an hour yo
File
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 19, 2025
Posted by: Bananabum
Awesome, great experience.. Very simple. See you next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on February 19, 2025
Posted by: DMAN TURBO
from Chicago ILL
Very helpful with the directions for filing my 2024 taxes could not of did them without the help of Turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is so easy to use and very complete.
on February 19, 2025
Posted by: OldAceMan
from OKLAHOMA
I have used TurboTax for years and as always the experience is straight forward and the customer is guided through every aspect of preparing your taxes, especially the interest and dividend portions of income. Never needed to use the live tax helpline yet, but I'm sure its very useful.
Written by a customer while visiting turbotax.intuit.com