Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
self prep
on February 19, 2025
Posted by: 25kel
from oxnard ca
simple to use, quick & thorough only thing is connecting to my old credit karma account was frustrating so I'm hoping the refund advance goes through as advertised...well see
Extremely poorly designed program. Frustrated at every turn. Everytime I click next it seems like the program is trying to get me to upgrade to a more expensive product. I used Turbo Tax and paid for last year, but it kept prompting me to give additional information because it said I didn't finish. You're telling me that if I don't efile that you don't consider me having used Turbo Tax? So you don't have last years info. I don't think it is intuitive that I have to click on file in order to see the finished product even when I have paid. When the button says file how am I supposed to know that it won't file as soon as I click. Give me some more information. I used your help button and it was worthless for most of the questions that I had.