Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy
on March 30, 2026
Posted by: Weallpaytaxesright
from MA
easy format, relatively quick, updated, refreshed with my info
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive, only increasing
on March 30, 2026
Posted by: nw96
from Maine
Cost sucks, will be switching to a free file app next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Awesome!
on March 30, 2026
Posted by: tbhda
from Texas
Excellent Services! Clear navigations and explanations during filing process!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Capital Loss Carryover Missing from 2025 Return
on March 30, 2026
Posted by: kpvm
from fl
Took hours on the phone and researching myself to find my Capital loss carryover was not showing up on the 2025 return. Had to Amend my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
overpriced.
on March 30, 2026
Posted by: Ryandoesnthaveanickname
from NV
this filing is too expensive for military whe we have a free software.
you mad em lok for My AGI an hn just filled it in after i took the time to find it. why didnt you just input it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is ok
on March 30, 2026
Posted by: turbotax tommmmmm
from texas
entering in my stocks and options is so painful and my 1099-B does not have the correct cost basis. took me 6 hours to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you for the expert review with TurboTax
on March 30, 2026
Posted by: Turbo Tax Expert Review
from Colorado
Misty was reassuring after reviewing the returns. She offered advice for how to follow up on our W4 for next year and walked us through the filing online process. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
BIG RIP OFF OF EXTRA CHARGES
on March 30, 2026
Posted by: jamcl
from NJ
i BOUGHT THE SOFTWARE AND ONCE I DOWNLOADED IT AND INSTALLED TURBO TAX KEPT WANTING ME TO PAY MORE.
And it looks like I NOW have to go back and enter the State numbers to be able to mail my return into the State. Very confusing software, not like I've not used it before but never had this much difficulty getting it to print my returns.
And it looks like I NOW have to go back and enter the State numbers to be able to mail my return into the State. Very confusing software, not like I've not used it before but never had this much difficulty getting it to print my returns.
Written by a customer while visiting turbotax.intuit.com