Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,652 Reviews)
Open Ratings Snapshot
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Turbo Tax
on February 19, 2025
Posted by: Income Tax 2025
from Ann Arbor, Mi
This was a very user-friendly system and easy to follow.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
EASY
on February 19, 2025
Posted by: Warrenka
from WA
easy to use and helpful when going over everything I need to consider.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Rocks
on February 19, 2025
Posted by: kleb4506
from Broussard La.
ease of use , good price, federal flows to state with ease
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Disappointed this year!
on February 19, 2025
Posted by: AdamT23
from Providence, RI
NOT happy that my returns can't be E-filed due to business forms or something not being able to be sent via E-File.... No notice of this until AFTER I paid for the service... If I would have known that, I probably wouldn't have used Turbo Tax, so I'm kind of annoyed. As a small business owner, I need less stress in my life, NOT more.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Inexcusable bug related to RMDs
on February 19, 2025
Posted by: redlinemdx
My biggest complaint is that there is a bug related to RMDs which has been known and acknowledged since at least Jan 28 as evidenced by the TT Community discussion. I disliked having to reconfirm items that I had already entered. I was unable to import most of my 1099s from Vanguard which I was able to do easily in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Process is good
on February 19, 2025
Posted by: Steve62AZ
from Arizona
Overall it’s a good program. Only area for improvement is to stop trying to sell more product or expand and save more personal data then needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
How does Turbo Tax miss something so fundamental?
on February 19, 2025
Posted by: RickyBobby35
from Southern Illinois
Not a great experience. Still better than competitor's online filing. Turbo Tax is not without its faults. How am I allowed to submit my return without filling in the IP PIN (6 digit)? All the review gyrations and the checks miss this? Bullcrap.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is Great!
on February 19, 2025
Posted by: Eddie 604
from Florida
Super quick and very easy for beginners looking for a quick , easy and secure solution.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
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