Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
okay
on March 30, 2026
Posted by: 2025 Tax Payer
from tx
Turbo tax was easy with the step by step process, but I am not happy with doing this review having a required minimum response.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on March 30, 2026
Posted by: Teeroy76
from ohio
Great customer service and will be using turbo tax in the future
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was Easy
on March 30, 2026
Posted by: Rita805
from 2054 S Javelina Ave
This is the first year I used Turbo Tax. I am retired now and had the time to do my taxes myself.
Turbo tax was easy to use with some previous computer experience. I did not need t use the on ine help.
The whole process was fairly easy and I will use them again next year!
Turbo tax was easy to use with some previous computer experience. I did not need t use the on ine help.
The whole process was fairly easy and I will use them again next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on March 30, 2026
Posted by: Fedex444
from texas
easy, fast, step by step guidance, AI to ask questions
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on March 30, 2026
Posted by: Cindy 635
from Alabama
I did not have to engage with any of the experts. The program was easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Need some work
on March 30, 2026
Posted by: PeteAtEdUGames
from CA
Had problems with the income section and, in the end, even though I have filed with TT for years, they said I did not eFile last year. Something about a different account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy
on March 30, 2026
Posted by: Ed 3
from TX
Very simple to use and follow prompts to make sure all the information is correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sweet
on March 30, 2026
Posted by: Anonymous
from New Mexico
Was easy to read and didn't take very long thanks turbotax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com