Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on February 19, 2025
Posted by: loragail14
Turbo Tax is easy to use and I have trusted it for several years... No problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is GREAT!!
on February 19, 2025
Posted by: SKAK2024
from Wausau WI
Very easy to follow until I had trouble entering QCD. Made a call and She was very helpful and helped me complete my information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the GOAT
on February 19, 2025
Posted by: Anonymous
from Overland Park, KS
I filed my taxes in just about an hour! TurboTax was already a software I had used before, but it was easy to file online.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to File, Easy to get Stuck Spending More
on February 19, 2025
Posted by: iq2365
from WA
Using Turbo Tax was a very efficient way to do my taxes. It's very easy and understandable to use to get your taxes done in a timely manner. The only gripe i have is that the payment options were very unclear and sneaky in my opinion which is why its getting a three star review. I know how to do my taxes on my own just fine so I was planning on choosing the most basic turbo tax plan however a bit into filing I realized it had added on Premium. When I tried to switch to the basic option, it wouldn't allow me to since I had already started my tax return and "used the benefits of premium" even though I was barely into filing and to my understanding there's no option to restart so that you can choose a cheaper option so I was stuck paying a $90 fee that I didn't need to pay in the first place.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Tool to Use
on February 19, 2025
Posted by: Hgrish
from Green Forest Arkansas
Pretty easy to use and good help questions in the different sections.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax isawesome
on February 19, 2025
Posted by: Kamil D
from Tampa Florida
Turbotax is easy to use. It guided Turbotax is awesome.me to everything i needed to enter.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on February 19, 2025
Posted by: Suggamama2022
from VA
Good, good, good, good, good. good good good good!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax had trouble importing my data
on February 19, 2025
Posted by: AliciaW2548
from CO
The SW was not able to import my W2 information from my employer so I had to manually enter all my information. SW was also not able to import my tax documents from my bank AFTER I had already entered ALL my banking information into TurboTax. This is super sketchy and makes me not trust the TurboTax SW. Now you have my banking information but I was not able to take advantage of the connected services.
Written by a customer while visiting turbotax.intuit.com