Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Fals advertisement of Free
on January 21, 2025
Posted by: Anonymous
Price changes huge says it free then at the end charged me $129 and I clicked no to every time it asked me to upgrade
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
beware of processing fees!
on January 21, 2025
Posted by: Ms Hotshot
from United States
The process was fast and easy. however i am confused about how i was told i qualified for free processing and at the end i still got charged.I expected the the direct deposit fee but got charged for processing when i qualified for 0.00?
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
its ok
on January 21, 2025
Posted by: JussKyria
some things were confusing, not explained well enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks!
on January 21, 2025
Posted by: frog47mo
from Neosho, MO
Easy to input info very helpful explanations. I did not use the live chat tax expert i did not need to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Premium is simple and easy to use!
on January 21, 2025
Posted by: Teetee2025
TurboTax Premium is simple and easy to use. The interface is user-friendly and the explanation panel is highly appreciated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax so easy to use
on January 21, 2025
Posted by: EgansNest
from Colorado
Easy to use, with plenty of tips and info available when i had questions - doesn't get much easier than this!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks TurboTax!
on January 21, 2025
Posted by: llacuna68
My self prep took longer than anticipated, but was a success
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 21, 2025
Posted by: annbb25
Great service and great detail to everything. Was awesome.
Written by a customer while visiting turbotax.intuit.com