Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TT is easy
on February 20, 2025
Posted by: kitkat872346
It was easy and fun and super easy and i got something back yay
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax pricing is deceiving
on February 20, 2025
Posted by: Will 321
i feel deceived with the price. they had me enter credit card info and then displayed actual entire price and wouldn't let me make changes to the "add-ons" with no way of taking the "add-ons" off. It feels like if you go to a restaurant and the waiter ask if you guacamole and you say maybe and then he adds it and says sorry, we already charged your card cant take it off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable
on February 20, 2025
Posted by: Maggilou
from Northeast Texas
Fast and efficient…been using it for years. Not too complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and user friendly
on February 20, 2025
Posted by: SBudu
from Miami, FL
Easy to use and very user friendly, providing proper direction throughout the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY
on February 20, 2025
Posted by: Anonymous
from LaGrange KY
Easy to use. Step-by-step instructions and explanations.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A little redundant
on February 20, 2025
Posted by: Anonymous
Was ok to use. Not super happy that I have to write a longer review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Program glitch
on February 20, 2025
Posted by: Help line worked well
Agent helped me work thru a program glitch on a SSA worksheet in order to E-file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used for years
on February 20, 2025
Posted by: Linven
from Texas
Asking the questions is fine, but it is too difficult to go back if you need to refresh or change something. I feel like it has gotten more confusing as you change to simplify the process.
Written by a customer while visiting turbotax.intuit.com