Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
not happy at all
on February 20, 2025
Posted by: bus1954
not happy with always having to update and purchase ways to "save even more".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest Way Ever
on February 20, 2025
Posted by: ShariKay27
Easiest way ever to file federal and state taxes with lots of help and explanations if you need them. The friendly prompts keep it from becoming a boring chore!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It's not good
on February 20, 2025
Posted by: njiod
There were so many intrusive pop ups and constantly asking how the site is that it was extremely annoying and distracting to file. They also don't actually offer a free file despite claiming to have one there is no option to file for free despite being in the income range they say is free. They also try to add on additional charges that are hard to find the button to reject adding them on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy way to go!
on February 20, 2025
Posted by: Tea1995
8 years filing taxes with turbo tax never an issue, easy simple process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very satisfied.
on February 20, 2025
Posted by: Smithbjn
from NC
It was very user friendly, was able to have my questions answered.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on February 20, 2025
Posted by: Louie12345
from Los Angeles, CA
Super easy to use! However, I do miss the refund/owe tracker at the top.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
sucks
on February 20, 2025
Posted by: tommyhatesturbotax1
from not telling
doesnt save prior year info so I have to re type everything. And go to the IRS page to find my prior year return. Plus, I have a little tax background and when i called the support to clear up confusion, I knew enough to know that the advice he gave me would either get my return rejected at the least or get my in legal trouble at the most.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on February 20, 2025
Posted by: Edwinp13
from MA
My experience was great as all deductions and options were available. I was guided through the whole process with great effeciency and ease of use.
Written by a customer while visiting turbotax.intuit.com