Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Satisfied User
on March 31, 2026
Posted by: PapaDave50
from MA
TurboTax takes the pain out of preparing my returns. I’ve used it for many years as a satisfied customer. I’ve had no problems with preparing, filing or audits of my returns
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok,should stick with taxact got discount thru work
on March 31, 2026
Posted by: just ok15
from Florida
Not easy , complicated, repeatedly caused me to do data entry , then created duplicates. finalization process was annoying
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use
on March 31, 2026
Posted by: Hildegardruan
from CA
My husband is foreign and i live in a foreign country so should actually fill in single not married
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on March 31, 2026
Posted by: Mindy_007
from CA
Filing my taxes with TurboTax is relatively quick and simple.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Deceptive upgrade
on March 31, 2026
Posted by: James Kat
from NE
I brought the desktop Deluxe version which gave Federal E-file and a state (form fillup) , in the process of filling up I was offered a free online update which indicated that I can efile both federal and state for free ..but after I filled up my state.. i was asked for extra payment and if not provided my state filing was deleted.. I paid for a state filing (not efile) but now I lost it because I switch to the online version - this is deceptive practices and I am never returning back to this software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Needs work
on March 31, 2026
Posted by: Helpmebedonewiththis
from indiana
Just way too complicated to figure out how to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Awesome!
on March 31, 2026
Posted by: Aniceto10
from California
This Turbo Tax is somewhat easy to understand, but there are also some topics that are very hard to follow and to understand. However, I love it. I love the feature of Turbo Tax ability to download info from Form 1099-DIV and some investment firms information. Without it, it is hard to fill up all the schedules with the data and information imported from investment companies.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on March 31, 2026
Posted by: BeanieBean05
from Colorado
My experience was great. The site was easy to navigate. Thank you Turbo Tax!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com