Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Direction not clear at times. Difficult to review.
on February 20, 2025
Posted by: Glenn Kneese
I have used Turbo tax for year, but this year's has been the worst!
Directions and operation not clear.
Hard to review final forms, and then to return/continue.
Did not feel as user friendly as in the past.
On the plus side, I did like the iPhone photo entry of 1099 form.
Directions and operation not clear.
Hard to review final forms, and then to return/continue.
Did not feel as user friendly as in the past.
On the plus side, I did like the iPhone photo entry of 1099 form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I liked it
on February 20, 2025
Posted by: CBCMike
from PA
Good stuff. I thought the process was both comprehensive. If not easy to use, ay least it was logical.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less marketing contact
on February 20, 2025
Posted by: Junebeatrice
from Florida
The software is easy to use and it helps you through the process. My only complaint is al the marketing emails I received before I started the process and though out the process. I don't need the constant reminders.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First time user
on February 20, 2025
Posted by: JES12523
Questions could be condensed. Your questions on RMD are redunate and confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!!
on February 20, 2025
Posted by: Chad Lee
It was very good. I would recommend this to everyone!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It works welll once you figure it all out.
on February 20, 2025
Posted by: Dragon Taxes
from Janesville
Had a bit of trouble to start with. did not see the self-type in section, The auto portion upload was not my cup of tea. I did finally figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the way to go!
on February 20, 2025
Posted by: Themorganharper
So easy, so helpful and very simple to fix or find any information you need!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Disappointing
on February 20, 2025
Posted by: AmarShah
Our Return is getting rejected with a error "Spouse incorrect AGI mentioned ", although all mentioned details are correctly entered. Tried filing it multiple times, still the problem remains.
Written by a customer while visiting turbotax.intuit.com