Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,558 Reviews)
Rating breakdown 49,558 reviews
5 Stars
36,126
4 Stars
6,006
3 Stars
2,811
2 Stars
1,790
1 Star
2,825
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
thanks
on January 21, 2025
Posted by: natalie here we go again
thanks for allowing me to use your app. I feel A person should be able to write as long or short as they want, but here am still typing because they won't let me press the submit button.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on January 21, 2025
Posted by: Valeriegwen0564
from Englewood,FL
It is a bit of rip off. You advertise free filling and charged me $89 for federal, $30 for a state and $40 to process payment into my bank. I’ll file paper forms next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good
on January 21, 2025
Posted by: bnorris6177
from IOWA
Taxes were easy like every year but I'm getting the same back and I was to do the 4000 early but not this year and not sure why? more stars if I knew why.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service
on January 21, 2025
Posted by: Cynthia216
from Washington
it was simple and easy to file for my self employed taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on January 21, 2025
Posted by: Kimberly5387
My experience with TurboTax has always been great
It’s very understanding and if you need help, it’s right there
It’s very understanding and if you need help, it’s right there
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 21, 2025
Posted by: L3421
from Indiana
Easy and reliable. I use this software every year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You Don't Have To Be A Genius
on January 21, 2025
Posted by: BLH1187
from Rock Hill
Convenient, and easy for the most part. Pretty straightforward, no waiting for an hour, to spend an hour, to pay an absurd amount of money for base level service.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax sucks!!!!
on January 21, 2025
Posted by: Sue3141967
I am sick and tired of being told it will be free then have to pay anyway
Written by a customer while visiting turbotax.intuit.com