Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,652 Reviews)
Open Ratings Snapshot
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Do It yourself is fine
on February 20, 2025
Posted by: Sue dog mom
I would much rather do my returns with Turbo Tax than do all the work and pay someone else!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love Turbo Tax
on February 20, 2025
Posted by: BWF48
from Mishawaka, IN
I love Turbo Tax. Easy to follow, step by step directions and information entering, question mark icon with great answers to any concerns, inexpensive and convenient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Super Easy!
on February 20, 2025
Posted by: Val A 101
from Massachusetts
I actually look forward to filing my taxes every year with Turbo Tax! Easy to walk through, get my federal and state taxes all wrapped up in about 2 hours or less!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on February 20, 2025
Posted by: JustGoss
Great, easy to use product, Guides you step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Just a few bumps in the road...
on February 20, 2025
Posted by: Mel1020
from Branson, MO
For the most part easy to follow. I did run into a few confusing stops that I did not find clear answers on how to fix and had to use a lot of trial and error to correct.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Fees
on February 20, 2025
Posted by: MADMADMADMADMAD
from TEXAS
I don't like that I was forced to pay for turbo tax premium
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax saves lives!!
on February 20, 2025
Posted by: RobD3
from California
With all the changes each year to file, TurboTax is always up to date & on top of any changes, I love it!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax isn't what it used to be
on February 20, 2025
Posted by: DineyBlue
from Massachusetts
I have used Turbo Tax for years with no problems at all. This is the first year that I felt uncomfortable with the format and ease of use. In one instance, I felt bounced around and confused about where data should be inserted. When I figured it out, the program did not give me the sense of security that everything was done correctly. If I just had reqular data to put in, then the program seems okay.
Written by a customer while visiting turbotax.intuit.com
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