Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Ease of Use
on March 31, 2026
Posted by: Eebz
from Georgia
Asked several questions in AI screen. Never had an answer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth every penny!
on March 31, 2026
Posted by: Anonymous
from Colorado, CO
I trust Turbotax implicitly. Easy to understand and a god value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 31, 2026
Posted by: Nevi2207
from IL
Very User friendly and easy to use. It is well organized
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Used TurboTax for years but will reevaluate in '26
on March 31, 2026
Posted by: Kari3
from Indiana
The on-line version was much more difficult to use than the desktop version I have used for years because I need to look at what is happening in the forms and I am not allowed to because you pay at the end rather than at the beginning. In addition, the online version did not do as nice of a job walking you through the process. I will be considering a different product for 2026 and actually used a different one for another return this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works fine, as always!
on March 31, 2026
Posted by: 2936NW
from Florida
Some trouble going back to enter and review some items.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is easy, and convenient.
on March 31, 2026
Posted by: pateltax2025
from nj
I find it very easy, accurate, compatible, with simple features, convenient, and fast.
Interfacing with other accounts was easy.
At critical queres, support was easily available.
Interfacing with other accounts was easy.
At critical queres, support was easily available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
awful.
on March 31, 2026
Posted by: joe5274
from sc
ridiculous. too much trying to sell things and not enough info on how to do taxes. obtuse.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 31, 2026
Posted by: Roger A Herman
from FL
Well Done user experience. It was easy to use, answered my questions,
Written by a customer while visiting turbotax.intuit.com