Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is a life-saver! It's worth every cent!
on February 20, 2025
Posted by: Lindstweet
from Chicago, IL
Very clear and fast! I can file my taxes in one sitting. Turbo Tax has help sections that are clear and informative.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love using Turbo Tax
on February 20, 2025
Posted by: Elaine H
from Reno, NV
It is easy to use and user friendly. I rarely had to look for additional information,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
7 Years Strong with Turbo Tax
on February 20, 2025
Posted by: TeamStokes
from California
Easy to use and thankful for the articles that explain questions and options.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great year with Turbo!
on February 20, 2025
Posted by: GMac 55
from Marietta, GA
Always easy to use and very helpful when I need to search for a question and answer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Scared but satisfied
on February 20, 2025
Posted by: TimH48
from Banning, CA
I have been using Turbo Tax since 1998 and have always found it easy to use. This year I used the on-line version and was a little hesitant at first. However, once I got started using it everything flowed as I expected. I would have liked to import last year's tax info, but I didn't see an option to do this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Useful software for a dreadful task.
on February 20, 2025
Posted by: Dan1128
from Westminster, CA
Popular software. The prompts are clear and helpful to complete the Tax Refund process a little less painful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad I chose Turbo Tax
on February 20, 2025
Posted by: Jane830
from Tyler,TX
Very user friendly, first time user. So glad I decided to do my return on my own this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good an experience as in previous years...
on February 20, 2025
Posted by: foolmonti
from California
Not as good an experience this year. The instructions for navigating to clear an error were incorrect and misleading. It took me over an hour to figure out how to get there on my own just to check a Schedule C box that I am certain I had already selected. Would not let me continue until I did this. Very frustrating. My fifth year in a row using Turbotax and this was my worst experience using this product.
Written by a customer while visiting turbotax.intuit.com