Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Rip off
on April 15, 2026
Posted by: JosephM123
from Colorado
You guys are crooks. I would of payed the same to have someone else file for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome, Quick and Accurate Service
on April 15, 2026
Posted by: Zneh
from New York
It was my second year and I filed an hour before midnight. I was done in 54 minutes. Loved it
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, but concerned it missed stuff
on April 15, 2026
Posted by: dooger9
from Utah
My main frustration is if you aren't asked something, it seems to be hard to find it. There is one thing that I am pretty sure I needed to report, but was never asked about it. When I did a search for it, the result was literally asking me if I did xyz, but it didn't give me any option or way to add it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax <> easy
on April 15, 2026
Posted by: Jim1493
from massachusetts
The information needed after paying the $139 was rediculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good!!!
on April 15, 2026
Posted by: PastorPeace
from Ohio
Everything was smooth and easy. No reason to make the design flashy. The graphics looked great
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Expensive for what it does
on April 15, 2026
Posted by: babythor3253
from Michigan
Turbo Tax is a service that used to be great, and is now subject to the same problems plaguing every other product. Constant interruptions to try to upsell you, ever-increasing fees, and opaque and sometimes overtly mallicious UI design. they nickel and dime you until your tax return is much less than it should be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbotax
on April 15, 2026
Posted by: Chihe
from wa
easy to use, like the beta feature of communication
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax online is a load of poop. Cost me triple!
on April 15, 2026
Posted by: Turbotax online is a load
from California
Turbotax online is a load of poop. Cost me triple!
Written by a customer while visiting turbotax.intuit.com