Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,652 Reviews)
Rating breakdown 49,652 reviews
5 Stars
36,177
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo tax is terrible
on February 21, 2025
Posted by: Terrible software
Terrible your AI is useless and the questions intentionally trip you up so you request live assist. This is intentional to make money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another smooth year
on February 21, 2025
Posted by: an88truck
from Kansas City, MO
Return user and between information being brought over from prior year and helpful workflow the process was pretty painless overall.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Perfect... Highly recommend it.
on February 21, 2025
Posted by: Ozzie66
from PA
Excellent experience, very user friendly and explanatory. We've been filing our returns with TurboTax for years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax software resulted in incorrectable errors
on February 21, 2025
Posted by: HariV
from Hyderabad, India
There were multiple errors during 'Check' of federal tax return. These had to do with incorrect state and zipcode entries in Schedule-B, 1099-DIV and 1099-INT. Although I entered my address correctly, those weren't captured properly in the tool generated forms and resulted in these 'Check' errors that couldn't be fixed. I had to delete both 1099-DIV and 1099-INT sections (that were done through uploading 1099 PDF) and manually re-enter all of those details for the 'Check' errors to go away. Turbotax software was a huge inconvenience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pleased
on February 21, 2025
Posted by: PJB1234
from Anchorage, AK
Makes filing my return so easy. I was pleased with the expediency this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
was a great experience
on February 21, 2025
Posted by: Poedboe
glad I have done it wit turbotax, my first year and I have a feeling I will be using this from now on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use!
on February 21, 2025
Posted by: Alien30
from Conyers, GA
Easy to use. I wasn't overwhelmed, since tax time can be tedious.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Breezy
on February 21, 2025
Posted by: PapiZel
Cool and efficient , easy as the breeze on a Sunday afternoon
Written by a customer while visiting turbotax.intuit.com