Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Overpriced, not always correct
on February 21, 2025
Posted by: KP123123
from Wisconsin
Often has discrepancies of items that need to be "fixed" that don't correspond with the amounts on tax documents and the only way around is to file by mail. The user ease is good but I would hope so for the amount that is charged for the service. Live tax advice should be included in the base price.
When needed, Help Text answered my questions. I did have a need to talk to a Technical Support agent when I had some unexpected Review questions, and he helped me resolve every one.