Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is AWESOME
on March 31, 2026
Posted by: BETTY BOOKKEEPER
from MA
EXCELLENT! Took less time to fill out the forms and file them!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBO TAX IS AWFUL
on March 31, 2026
Posted by: FREDDIE221
from conn
EVERY YEAR ITS LIKE REINVENTING THE WHEEL. MY INFO IS THE SAME, SHOULD BE EASIER AND WAY LESS TIME CONSUMING
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grrrrreat!
on March 31, 2026
Posted by: Enid2284
from 862 S N Curtice Rd
Always fast and easy to use, finds mas deductions!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I guess it worked
on March 31, 2026
Posted by: Anonymous
from California
Online version has some differences from desktop version. I didn't like the differences and found it difficult to go back to the appropriate point in the return and make a couple of edits. Also when I wanted to transfer data from my 2024 return, Turbo Tax says the file I saved from last year is a corrupt file or a different format. This is disturbing as I just followed what TT offered to do and then it doesn't work. I've used Turbo tax for years. Also this new online version says that it looks like I didn't use TT tax last year (which I did). This drops my confidence and trust in using the software. I don't like the online version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I only use it because I have to
on March 31, 2026
Posted by: CalebHatesTaxes
from TN
Loaded with extra unnecessary products and fees. Would use an alternative if it existed, but you lobby Washington to make sure that is as difficult as possible. Nice job monetizing our God-awful tax system!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on March 31, 2026
Posted by: Deb202233
from Iowa
This is my 15th year using Turbo Tax. I love how easy it is to use and how quickly I can get my taxes done.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax. Great product!
on March 31, 2026
Posted by: Loudogg2016
from ca
easy to use!! used it for years now. Great Product!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing with additional Crypto forms; First Time.
on March 31, 2026
Posted by: SushiMaza
from Alaska
My experience with TurboTax has mostly been good, I just wish the cost to file crypto taxes wasn't so high.
Written by a customer while visiting turbotax.intuit.com