Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Need forms View
on March 31, 2026
Posted by: grump_old_man
from Missouri
I could not review the print documents until I was I actively filing my return. I could always toggle to "forms" when I wanted to in the Desktop version.
I'll probably return to desktop filing next year.
I made a phone call for assistance while I was filing. I got immediate and satisfactory assistance.
I'll probably return to desktop filing next year.
I made a phone call for assistance while I was filing. I got immediate and satisfactory assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 31, 2026
Posted by: Toriqul
from Louisiana
great and easy to submit. I appreciated for their service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NICE
on March 31, 2026
Posted by: FARMEROF8
from DE
USED PREMIUM. SIMPLE EXPLAINATION AND RESEARCH TOOLS.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy
on March 31, 2026
Posted by: Judysdrk
from California
Easy to use and find answers to my questions. Clearly explained
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the BEST!
on March 31, 2026
Posted by: Linda OD
from Illinois
Helpful with my 401K disbursement and my allowed teacher expenses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Challenging process
on March 31, 2026
Posted by: marie5521
from Maryland
I have used Turbo Tax for several years and I found it's accuracy and interaction more challenging this year. I had particular issues with reviewing our 1099 R forms and connecting with our Financial Institution. AI was a bit too general in some cases.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Software - Starting to Get Expensive
on March 31, 2026
Posted by: D2Irritated
from GA
It gets you through a complex yearly task. However, the price keeps rising yearly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Frustrating to enter "OVERTIME PAY"!
on March 31, 2026
Posted by: PJ8487
from FLORIDA, USA
It was extremely difficult to access how to apply our overtime to the tax return. Finally, I guessed and entered "Overtime" in the name box on the W2 screen and amount, then everything was OK. This was extremely difficult and time consuming...and FRUSTRATING!
Written by a customer while visiting turbotax.intuit.com