Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,650 Reviews)
Rating breakdown 49,650 reviews
5 Stars
36,175
4 Stars
6,029
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
ok
on February 21, 2025
Posted by: brandov13
from international falls mn
not to bad at learning how to use the sight.................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Got stuck on royalties that I do not have
on February 21, 2025
Posted by: Fepu
This time around it got tangled. It kept asking about royalties before filing. I had no royalties. I had to delete and redo the rental income section to fix that. The help and AI bot were useless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and relatively painless (it's taxes afterall)
on February 21, 2025
Posted by: jfay18
I used a different tax software for a few years, but I came back to TurboTax because it is so user friendly and always makes sure I am getting the refund I deserve! (Or paying if necessary). I love how they explain things and I find it easy to do taxes for my family. I was able to get state and federal done in a little over 2 hours - and with donations, investments, childcare funds, etc. etc, I always feel like TurboTax makes sure I get it all in! I gather all the forms I get mailed before starting, but will log in to my accounts at other institutions as needed for digital copies. I do wish the scan worked on my phone, but I have an old phone and many apps don't work on it. That's my only negative.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Relentlessly try to get you to Upgrade
on February 21, 2025
Posted by: mt7mt
Really annoying how many times they try and get you to upgrade.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grateful for this software!
on February 21, 2025
Posted by: KRFarmer
from Minnesota
I so appreciate being walked through everything step by step and getting to go back so easily, jump between subjects, review things multiple times, everything is user friendly and removes the stress of taxes. This time i found the little support blurbs or links explaining a subject incredibly helpful and easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as easy as it has been.
on February 21, 2025
Posted by: TXDrBill
from Austin TX
I got hung up on a couple of places. After importing a 1099R and making needed changes, I realized I had entered some things incorrectly, and attempted to edit it. The edits did not influence the document, and the review process kept finding the thing I thought I had corrected. I was only able to be successful by deleting the entire 1099R, and reentering it entirely. Also entering data for the 1116 form for Foreign income tax was difficult and confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 21, 2025
Posted by: Kazemi
from Colorado
easy to file with details as my first time filling by myself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax has been my go-to service for 10 yrs.
on February 21, 2025
Posted by: Bob ODS
from Florida
Took me a little over two hours to complete the return. Not bad.
Written by a customer while visiting turbotax.intuit.com