Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
TurboTax if Fine, if Expensive
on February 21, 2025
Posted by: JPDX
Reliable user interface. However, when I completed my Federal return, TurboTax said it could not yet file my state return, and that it would let me know when I could do that. I never got notification from TurboTax about the ability to file the State return. When I checked back, the State forms were enabled and submissible. That's a pretty big stumble for a relatively expensive service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Stuff
on February 21, 2025
Posted by: Danny123456789gf
from North Carolina
Good Stuff Good Stuff Good Stuff Good Stuff Good Stuff
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax fun
on February 21, 2025
Posted by: Aunyez
Very helpful. Finished in record time happy to use this site been filling my own taxes through turbo tax for 4 years now
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Expensive and they know it.
on February 21, 2025
Posted by: OJBane
from California
In my opinion, the primary reason I consistently return to TurboTax year after year is the convenience of utilizing their pre-existing tax information. However, I must acknowledge that TurboTax’s pricing structure is somewhat prohibitive, and I am not particularly fond of their advocacy for the elimination of free tax filing. Furthermore, it is possible for the government to implement this process independently, without the need for TurboTax, by directly mailing refunds or tax due notices to individuals. This approach would eliminate the annual inconvenience of spending two hours on TurboTax to manage these tasks.
This situation is akin to the construction of toll roads with the ostensible purpose of “paying off the road.” Once the road is fully funded, tolls continue to be levied, which seems unjust and unnecessary.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Price Ever
on February 21, 2025
Posted by: NattLynnae
from Erie PA
Maximum benefit every time! Turbo tax makes it easy for me to file my own taxes!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Prep & Filing Software
on February 21, 2025
Posted by: Ginger P
from Phoenix Arizona area
As a retired full charge bookkeeper and certified tax preparer I was familiar with multiple types of tax preparation software. I've been using Turbo Tax since filing my 2019 tax returns and I can say that the software gets easier to use and more user friendly each and every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on February 21, 2025
Posted by: Tamster73
I love working on Turbo Tax. The platform is very easy to use. I recommend Turbo Tax this tax season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 21, 2025
Posted by: Will2733
from Honolulu
Turbo Tax is a very user-friendly sites with helping
Pros: I moved
Written by a customer while visiting turbotax.intuit.com