Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesom
on February 21, 2025
Posted by: Amed87
great experience .thank you for the easy way to file a tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Up charging money grabbing practices
on February 21, 2025
Posted by: Money grabbing practices
from PENNSYLVANIA
It's a decent service but I do not like the upcharges for a return to add a simple form to the return. Prices should be reflected at the start and not after you take the time to process and fill everything out. This feels like a money-grabbing technique and makes me want to find another service to use next year. There should not be a fifty-dollar upcharge to add 4 pages on a return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Money Grabbers
on February 21, 2025
Posted by: Nahh1
from NY, NY
The amount of popups related to upselling me was insane. Also adding investments to a tax return makes it 'complicated' and now I have to fork over $90 so you can handle it? Doesn't make a whole lot of sense to me. Also, it's nearly impossible to remove forms that were done previously. The only reason the site gets 2 stars is because it does work well in uploading tax document info, except for the issues mentioned above.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go. Easy and accurate!
on February 21, 2025
Posted by: Zico20
I love TurboTax. They walk you through everything every efficiently. I wished I had tried this years ago.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax changes made for a difficult morning!!
on February 21, 2025
Posted by: Tellannie
from California
I've used TurboTax for years, but this year was extremely frustrating. The changes to the software made it very difficult to use. I'm a retired accountant with a Masters Degree and I had a miserable morning doing what should have been an easy task. I will probably search for different software next year!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax good
on February 21, 2025
Posted by: nonemi
I like Turbo Tax but the concepts are too deep that it is hard to understand if you've gotten then right answer. However, for the most part, it walks you through step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 21, 2025
Posted by: Blu20
from AL
It's always been fantastic filling with TurboTax . I've been filling with them for 7 years and never had any issue.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The RMD issue needs work.
on February 21, 2025
Posted by: RonS40
The calculations of RMD with more than 1 account was now very intuitive. We had RMD on 2 different accounts each, but only withdrew funds from one account each. The notes said they could be combined but there was no clear expiation how to do that.
The RMD issue needs work.
Written by a customer while visiting turbotax.intuit.com