Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo Tax does NOT care about the military
on February 21, 2025
Posted by: SomeGaveAll
For the past 13 years of my military service, I relied on this company to file my taxes—an experience that was always seamless, straightforward, and, most importantly, free for Active Duty personnel. This year, due to personal circumstances, I had no choice but to use their services again, only to be charged $120 for state and federal filing.
This blatant shift in priorities makes it clear: they value profit over the very men and women willing to lay down their lives in defense of this country. Moving forward, I will never use this company again, and I will make sure every service member I work with knows exactly why they shouldn’t either.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on February 21, 2025
Posted by: hon mom
from Cincinnati Ohio
easy to use, it walks me through each step and lets me know exactly what needs attention or to correct errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Help along the way
on February 21, 2025
Posted by: Carolyn2332
Turbo Tax helps me with numbers for the previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax very helpful
on February 21, 2025
Posted by: Bondahl
More than satisfied,,She was very patient and most helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear and Concise
on February 21, 2025
Posted by: NY518
from Albany NY
Year after year, Turbo makes filing taxes clear and concise. I especially loved the photo feature for W2s this year. And the import from investment companies takes the stress out of those documents.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME
on February 21, 2025
Posted by: PRINCESS LUNA
EASY TO NAVIGATE AND HELPFUL HINTS. USING TT FOR OVER 10 YRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
go to tax app
on February 21, 2025
Posted by: 2024_tax yr
The only section that is NOT user friendly is the 1099-B, 1099-INT, 1099-DIV section for stock purchases, sales,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not sure i like new form
on February 21, 2025
Posted by: Gene 362
I liked the old way much better. Difficult to print copies of return. Not sure if i will use Turbo Tax next year
Written by a customer while visiting turbotax.intuit.com