Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax Changed for the Better?
on March 31, 2026
Posted by: 22PP
from CA
Not a fan of the new platform, but did like a few of the changes. may just take getting use to the new.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX WORKS GREAT!
on March 31, 2026
Posted by: P1tr3ck
from Texas
TurboTax led me seamlessly through the filing process. It was extremely easy to complete the return using their guided methodology. THANK YOU TURBOTAX!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD PRODUCT
on March 31, 2026
Posted by: PLETOUR
from MN
EASY, FINDS THINGS TO FIX, CONVENIENT, SEEM
FOOL PROOF
FOOL PROOF
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used turbotax for a decade and will continue!
on March 31, 2026
Posted by: Megggggoeshard
from Nevada
Easy to use - guides you through the process never had an issue!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MAKES FILING TAXES SELF POSSIBLE
on March 31, 2026
Posted by: GDIGER
from Knoxville, TN
TOOK A LITTLE WHILE BECAUSE THE GOVERNMENT HAS MAKE EVERYTHING COMPLICATE, HOWEVER WITH TURBO TAX IT MAKES IT POSSIBLE !
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Online turto tax
on March 31, 2026
Posted by: turbo tax SSHELTON40
from Texas
First time using the on-line product. I'm more comfortable with the desktop version but because I wasn't up to date with the latest version of Windows, I chose to use the online version. I didn't like the stopwatch saying that I would save money if I filed by 3/31/26.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT
on March 31, 2026
Posted by: TNTEAM
from TENNESSEE
easy to use - HAPPY TO BE ALE TO STOP AND GO BACK AS DETAILS ARE RECEIVED
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on March 31, 2026
Posted by: TurboTax45
from Florida
A little confusing at times, but then the income tax can be confusing at times. Overall, a great product.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com