Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Too much hard sell
on March 31, 2026
Posted by: BP Review
from OH
The upselling is intrusive and annoying. This year I seriously contemplated not bothering with Turbotax. They make it very difficult and obscure to decline premium add-ons. It is also difficult to find features that are not completed during the dialog. I had a hard time entering estimated tax paid.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Like the program but getting expensive
on March 31, 2026
Posted by: Amc0716
from Fl
I’ve always used TurboTax and have always enjoyed it. However, it’s getting very expensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is ok
on March 31, 2026
Posted by: JS2029LOVE
from California
Used Turbo Tax for years for several
years In 2024 was the worst tax year.
years In 2024 was the worst tax year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than H & R
on March 31, 2026
Posted by: Fanboy
from Illinois
This is the best deal for the family with W2s and take the standard deduction. All good
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax a Frend for 10+ years
on March 31, 2026
Posted by: Magilla10
from Washington and Arizona
I've used TT desktop for more than years and it's been very good for putting all my info in and it's always been helpful.
This year I decided to just go directly to standard deduction since my income is very simple and TT online kept trying to have me put all my deductable expenses.
This year I decided to just go directly to standard deduction since my income is very simple and TT online kept trying to have me put all my deductable expenses.
There should be a way for TT to go directly to standard deduction with out any deviation, it would have taken about 20 minutes.
I should have stayed with the desktop version!!!
I should have stayed with the desktop version!!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easier than last year
on March 31, 2026
Posted by: fire dude Dave
from illinois
I only sweared a couple of times. that's was at end for filing
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BEST OF THE BEST
on March 31, 2026
Posted by: MARYH20
from KENTUCKY
VERY EASY TO FOLLOW. BEST SOFTWARE I'VE USED YET!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tax software
on March 31, 2026
Posted by: Bigcat4423
from Maryland
This about the 10th year in a row that I have use this tax software. It's been great every year.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.
Written by a customer while visiting turbotax.intuit.com