Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is great.
on April 15, 2026
Posted by: Omardo
from Arizona
The system is simple and easy to understand for the populations.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax lied to me
on April 15, 2026
Posted by: Sarah5689978
from New Jersey
I paid for extra help, and when I tried getting help it asked me if I would like to upgrade again to receive the help I was promised the first time I upgraded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was Great
on April 15, 2026
Posted by: T136
from CA
The software was easy to use, and the help icon was very thorough in explanation
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
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on April 15, 2026
Posted by: cscscsc
from arizona
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Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is thorough as well as user-friendly.
on April 15, 2026
Posted by: AIDS90ReStore
from OK
i have used TurboTax for the last eight years. It has been well worth the investment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
no info in the beginning about the signature ID
on April 15, 2026
Posted by: Murthy5
from WA
Did not mention about the signature ID required in the begining itself so I could created one
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!
on April 15, 2026
Posted by: Pam1995
from Texas
TurboTax is amazing and explains everything very clearly, than you for helping me to send my taxes .
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Was Windows 11 Really Necessary
on April 15, 2026
Posted by: WhoSaidTaxesWereOptional
from New York
Had to buy a new computer because Turbo Tax for 2025 taxes is no longer compatible with Windows 10
Written by a customer while visiting turbotax.intuit.com