Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,649 Reviews)
Open Ratings Snapshot
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
m
on February 21, 2025
Posted by: toadl
from UT
easy to use, caught missing information, prompted and showed where to find it
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good to file
on February 21, 2025
Posted by: Anonymous
Easy to file, don't take much time. All fields are self explanatory
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Quite Hiding ItsDeductible
on February 21, 2025
Posted by: JeffKa
from San Antonio TX
I shouldn't have to play hide and seek to find out how to import "ItsDeductible" Had to go out to a forum to run through the options that didn't/finally did work.
Overall program is good and asks the right questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax Shouldn't Exist
on February 21, 2025
Posted by: Fund the IRS
Easy but should be free via IRS. It's all electronically connected, and this is a useless waste of money. Also severely annoyed by the constant attempts at upselling at every frigging turn (not so Turbo). I want this product to no longer exist in the long term, but your lobbying efforts don't allow for that where I live.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Shady business practices
on February 21, 2025
Posted by: blahblahblah5
Constantly trying to up sell their products, it is very annoying. At the very end there are multiple misleading prompts to get access to your personal information for the benefit of their business rather than the customer, they are trying to profit off of your personal information. It is really shady and makes me question if I want to continue doing business with this company. The tax process would be rather painless if it didn't include all of these shady sale tactics.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellence
on February 21, 2025
Posted by: Lum Walk Thaeng
from CA
Fast, reliable, and navigable, especially when it is free. I will use again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is a great value! So easy!
on February 21, 2025
Posted by: MonsterHuman
from United States
We used to pay an accountant $2,500 to prepare our taxes! With TurboTax it took me just 1 hour and 51 minutes. It was SO easy. K1s, rental properties, 1099 income, W2, Turbo Tax does it all.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
ok
on February 21, 2025
Posted by: bboone2
from jacksonville FL
ok I am to use again next year, happy with format.
Written by a customer while visiting turbotax.intuit.com
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