Been using it for years. I love the convenience of it pre-filling the information from prior year and also comparing my return with break downs with prior year. The only thing it seems like prices are increasing every year and it can get expensive with all separate add on it suggests to you
Easy to use -- I think I've been using it for 20+ years. I didn't like the "guaranteed early" charge dropping in -- seemed sneaky and hard to back out of at that point in the return. I'm used to the add-on pitches, but this seemed less honest than the others.