Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on February 21, 2025
Posted by: Nikkimac868
from Columbus, MO
Turbo tax is awesome and helped me with my business taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I hate Turbotax deeply
on February 21, 2025
Posted by: ihateturbotaxsososomuch
I hate this product so much, but I need to use it.
They keep trying to upsell and make me agree to let them track my data. It's just the worst.
For instance, there was a screen that said "Agree to let Intuit track" and the only way forward was clicking "sign". Even after I'd deliberately ignored it earlier, it came back as a pop up I couldn't avoid.
Additionally, I had to tell it at least 4x that I DON'T WANT TO BUY EXPERT SERVICES. And it still costs me $90 to file, which is way too much.
Also, if you click "take your exorbitant fee out of my federal taxes" it puts a surprise $40 fee on there, and when you click "explain" it tells you about something completely unrelated.
2 stars because it actually does let me file my taxes. But I hate this program so much. I'm just a wallet and a data source for them, and they never let me forget it for a minute. Every time I use this product I feel so taken advantage of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbotrax
on February 21, 2025
Posted by: lovely123456
Love soooo much. It is so easy to use and helpful. thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on February 21, 2025
Posted by: Jessmae73
from Tennessee
TurboTax is easy to use always get my maximum benefits
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is TRASH
on February 21, 2025
Posted by: Alias515
You guys are absolute garbage and scam artists. Every year you sneak in more hidden fees!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is user friendly
on February 21, 2025
Posted by: MsLadyE
The software is too pricey, but accurate for usage
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is good
on February 21, 2025
Posted by: Gi96
from Tulsa, OK
It's very helpful. This was my first time using it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Changes to Turbo Tax process created confusion
on February 21, 2025
Posted by: Rick5253
from Cinnaminson, NJ
I feel like there were changes made to the process that had me losing my place and circling back to complete sections that I knew that I needed to complete but never presented itself in the process. The process did not feel as orderly as it has in the past.
Written by a customer while visiting turbotax.intuit.com