Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,649 Reviews)
Rating breakdown 49,649 reviews
5 Stars
36,175
4 Stars
6,028
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Don't bother scanning your documents
on February 22, 2025
Posted by: Rockynetala
from Colorado
I uploaded my scanned 1099-R forms instead of typing in the information. The program then asked me to review to ensure the information was correct, which I did and the information was correct. During the state review, it asked me to type the 1099-R information in again, which I did. Then on the next review, I had to delete duplicate 1099-Rs. Thank goodness there are other choices for filing my taxes next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
almost great
on February 22, 2025
Posted by: Deaniemac
from Freeport, FL
the part with RMD on IRA distributions was not clear and was difficult.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Stupid
on February 22, 2025
Posted by: nathan25823589w
HAVE TO PAY TO FILE TAXES! You guys are snakes and oligarchs!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ecellent
on February 22, 2025
Posted by: Oh Bub
well organized and easy to walk through to completion
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is no different
on February 22, 2025
Posted by: Anonymous1963
This is my first year to use TurboTax rather than a competing product. I used TurboTax to confirm if the application applies back-end fees to process the filing and refunds. As in other Tax preparation solutions, TurboTax adds the back-end fees, regardless of the claims to offer free filing. Users need to be sure to review the fine print and disclaimers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helped find deductions and credits
on February 22, 2025
Posted by: TeeeBobb
Turbo tax should not allow more than one 1099-div to be entered from the exact same payer name. Each should be differentiated so that when questions are asked later about a specific 1099-div the person entering knows which 1099 is being referred to. I entered incorrect info assuming it was for the wrong 1099. The only way I could correct it was to delete the 1099 income entry and reenter it. Then I added 1 & 2 as part of the names. It's good that Turbotax displays the running tax balance, because an abrupt shift was what alerted me that the entry was inaccurate.
Overall, I will continue to use TURBOTAX.
Overall, I will continue to use TURBOTAX.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!!!
on February 22, 2025
Posted by: Alex123123123
Excellent job, easy to do, and superior level of expertise.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
System needs updating
on February 22, 2025
Posted by: 2024jm
from Ohio
Turbo Tax does not recognize Providence RI valid zip code. The valid zip code of 09240 needs added into the system. VERY Frustrating to get to the end and can't submit nor fix without going back, deleting form and manually entering.
Written by a customer while visiting turbotax.intuit.com