Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great product
on February 22, 2025
Posted by: Hvy Rev
Always easy to follow instructions. Good help when needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax SUCKS!!!
on February 22, 2025
Posted by: Olim00000001
Not user friendly, it was time consuming and expensive! 2023 way was MUCH BETTER!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confused more this year
on February 22, 2025
Posted by: UHTY25
from Clearwater, FL
This year's seemed more confusing. The information in the beginning regarding needing the signature was not helpful. Even when asking for it for filing, I'm not sure both signatures were needed or what the signatures were for. I also didn't like that it automatically indicated, more than once, that I wanted the upgrade even though I selected the least expensive option. The prompts throughout seemed more difficult this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes it relatively easy to do your taxes yourself
on February 22, 2025
Posted by: Barb411
from Morehead City, NC
Overall, it was relatively easy to do my taxes on TurboTax. I have been using it for many years. I really like the way they can access the tax documents from my investments and bank accounts so I don't have to enter everything. I would like it if they would ask who is doing the taxes instead of assuming that my husband is doing them when I have always been the accountant in the family.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It works well.
on February 22, 2025
Posted by: Paul of Mount Pleasant
from SC
I would like to have tried the IRS tool, but I did not qualify.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is terrific.
on February 22, 2025
Posted by: Mlap29
Turbo tax is amazing they help me so much in every way!!!!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best ever
on February 22, 2025
Posted by: Tax Peope
Great service, quick and easy, experts available when needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience, as always
on February 22, 2025
Posted by: Dr Sean
from Washington, D.C.
Love Turbo Tax -- thanks for getting me through taxes for the fourth straight year.
Written by a customer while visiting turbotax.intuit.com