Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(49,648 Reviews)
Open Ratings Snapshot
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
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Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Love it here!
on February 22, 2025
Posted by: Blancalamuchacha
I really appreciate the ease of the site/app. I'm no cpa but I'm always able to file with no hiccups.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Bad Product -
on February 22, 2025
Posted by: Keys GUY
from Marathon, FL 33050
Tax Helper was good but required many attempts to get information added. A clitch in the system required a remedy not available. Later text contradictory. Pages seen to conflict with what has transpired.
Told me- You had forms transferred from last year that you did not use. Poor wording “forms transferred from last year”
What? Last year was 2024 and of course I used last year’s interest forms and Dividend forms but Turbo tax somehow used that data automatically to complete the form for INT and DIV
But Turbo tax says “You have forms that transferred from last year that you did not use. If these forms do not apply for this tax year, we will remove them to simplify e-filing.
Let us know if these forms apply to your 2024 tax return.”
Then asks “Let us know if these forms apply to your 2024 tax return.
Do You Still Need These Forms?
I assume I am suppose to remove forms now but that is not an intuitive thing because the page above states “You have forms that transferred from last year that you did not use. If these forms do not apply for this tax year, we will remove them to simplify e-filing. MUMBO JUMBO
Let us know if these forms apply to your 2024 tax return.
_________
You have forms that transferred from last year that you did not use. If these forms do not apply for this tax year, we will remove them to simplify e-filing.
Let us know if these forms apply to your 2024 tax return.
Last Years form allowed access to actual form to make corrections. SENIOR FORM MUMBO JUMBO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is AWESOME
on February 22, 2025
Posted by: slipknotsgirl
from California
TurboTax makes filing your taxes super easy. And amending your taxes even easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is AMAZING
on February 22, 2025
Posted by: Curlygirl44
from New Mexico
The Turbo Tax software is very user friendly. It also offers suggestions and gives many examples if you feel they are needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
11/10 would use again!
on February 22, 2025
Posted by: Suzjay
Been using it for years! They guide you from beginning to end. Great stuff 11/10 would use again!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is the way to go!
on February 22, 2025
Posted by: Nandichan
from Long Beach, Ca
Thank you so much. Great help and professional the entire time. Very patient as well.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Taxes made simple!
on February 22, 2025
Posted by: Drew 63
Taxes made simple! I have been using their services for over a decade, and they've made it easy despite any life circumstances I encounter.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 22, 2025
Posted by: Tsmoney
Fast easy good return. Will use again and every yr.
Written by a customer while visiting turbotax.intuit.com
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