Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Okay but geez!
on February 22, 2025
Posted by: Bozoku Mugi
from Phoenix, Az
Was really user-friendly and easy, but it cost a lot!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on February 22, 2025
Posted by: Anonymous
from Charlotte, NC
TurboTax is great. When I ran into one problem, they helped very quickly with live customer service. Love it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is frustrating and tanks me way too long
on February 22, 2025
Posted by: ViaLoAdHay
from Buck County, PA
I don't understand if my forms are imported, why it asks me to fill in other blocks. You downloaded the form. This most likely is the last time I will use TurboTax. I have been with it for decades and it gets frustrating. The upselling is annoying. I will try other methods. It takes me way too long. I use TurboTax to because I don't know taxes. Asks me questions when I have forms input, I don't know the answer, that's why I use TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on February 22, 2025
Posted by: ras04
Easy to use - like side by side of prior year. Downside it takes longer to check out than complete return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on February 22, 2025
Posted by: chris261
from Mesa, AZ.
Thank you helping me with my taxes! We think the product is great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than doing it myself
on February 22, 2025
Posted by: DoesntMatter6
from Michigan
Very nice to have an online guided way to file taxes. But quit asking me to buy additional services I'll never use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
AMAZING
on February 22, 2025
Posted by: MXX33
BEEN FILING WITH THEM FOR YEARS NEVER A ISSUE AMAZING
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not easy this year.
on February 22, 2025
Posted by: CodySage
from MI
Seems more confusing/frustrating this year, and it should've been simpler. I didn't add Farming this year, but those forms were included in my return. I had to call for help to figure out what to do, to just clear and start over, or delete pages. I spent HOURS on my taxes this year, mainly just trying to understand Turbo Tax's instruction!
Written by a customer while visiting turbotax.intuit.com