Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy peasy!
on February 22, 2025
Posted by: Ribeye44
from Austin, TX
First time user. Was suggested to use TT by several different people. Was a great move to use TT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is best
on February 22, 2025
Posted by: DK5361
Easy to follow and file. I have used Turbo thru DVD and then online
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax - easy to use, but secretly extractive
on February 22, 2025
Posted by: 99898
from San Diego, CA
I really appreciate having an online service to take care of my taxes, and TurboTax's website is visually engaging and loaded with algorithmic rules to ensure that mistakes are not made. However, the charging tactics that TurboTax employs are intentionally non-transparent. At the end, I had a $45 "Premium Services" fee tacked on, which I never elected for. I have very simple taxes for which I did not need this service. In fact, NO SERVICE WAS RENDERED! Effectively, they took an additional 5% cut on my returns. Why does the government not have its own internet service to avoid this extraction? Shame on you, TurboTax, for these furtive means of profiteering. I will not recommend you to anyone else. And go figure, the terms and conditions indemnify Intuit for these garbage practices.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on February 22, 2025
Posted by: Rue H
from Atlanta, GA
easy to file, it gets easier every year you file with TurboTax
(historical information and platform improvements!)
affordable fees and love the Identity protection
(historical information and platform improvements!)
affordable fees and love the Identity protection
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
1099 MISC pain in the @$$
on February 22, 2025
Posted by: John blnklbdnviosrp
from Alverton ,PA
Not happy at all with the 1099 Misc input for my gas royalty . Even with a photo upload this $234.52 input what a MAJOR pain in the @$$
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on February 22, 2025
Posted by: Silverfox 56
It was Easy . I've used turbo tax for years. User friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome experience using TurboTax
on February 22, 2025
Posted by: mylade423
from Scotland, CT
Using TurboTax was very easy and user friendly. After using the program I felt confident that I filled out everything correctly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is fair
on February 22, 2025
Posted by: Robby 70
from ohio
I went to the community forum but it was very complicated to navigate.
In years past, i used to get a personalized written summary just before filing, but not this time.
Too many e-mails and reminders thru the process from turbo tax.
Transferring data from employers and financial institutions rarely works for me.
When backing up thru the software to check or make adjustments, you have to repeat alot of pages to get back to where you left off.
In years past, i used to get a personalized written summary just before filing, but not this time.
Too many e-mails and reminders thru the process from turbo tax.
Transferring data from employers and financial institutions rarely works for me.
When backing up thru the software to check or make adjustments, you have to repeat alot of pages to get back to where you left off.
Written by a customer while visiting turbotax.intuit.com