I have been using turbo tax for 5 years which is the only reason I am still using turbo tax this year. Turbo tax makes it pretty conveitnent to set up if you have used them for a while. I do think it is absolutely ridiculous that this is the first year I recall ever having to pay to have my refund sent through direct deposit to my bank. That is very frustrating and will likely be the cause of me using a different tax service next year. Especially with it being worded that "I choose to pay the fee" to have it sent to my own bank account instead of me having to open a specific bank acconut just to recieve my refund. It is just a sales tactic to drive business to your banking parnters. There are many other competitors to turbo tax and I will be using one of them next year.
Taxes are always scary when you are doing them alone. And TurboTax has come a long way with their technology to help you out. 4 years filling with them and I will keep filling every year.
I love the simplicity of Turbotax online. It walks you through and provides more information if needed. I've used TT for the past several years and am truly happy with the service. TY