Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Simple and quick
on February 23, 2025
Posted by: Delle815
Very easy to use. Walks me through every step and confirms my decisions for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on February 23, 2025
Posted by: Funkhouse13
from Florida
Its easy to navigate and easy to file. I've used this for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY EASY
on February 23, 2025
Posted by: westers1
VERY EASY LOVE HOW I can search and jump to where i need to go
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great.
on February 23, 2025
Posted by: LCFTax
from NC
I have used Turbo Tax for at least 10 years and it is so easy to use and I have confidence in the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Anyone can file their own taxes. Its easy.
on February 23, 2025
Posted by: MTW1977
Simple, smooth, and user friendly. TurboTax has done all teh hard work, and we get to benefit from it. If you are using the standard deduction and reporting normal earnings and investments then its a no brainer. Use Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More difficult than last year
on February 23, 2025
Posted by: Jaxphotog
from Jacksonville, FL
some of the questions about RMDs was confusing, and when I entered the correct information, felt like it kept on going back to make me change my entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My preferred way to file taxes
on February 23, 2025
Posted by: AnandhiMichael
Very efficient and easy to use process. There is a tendency to push other services and more expensive options and sometimes it's difficult to navigate around them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Nobody will ever read this
on February 23, 2025
Posted by: Blake000
from North Carolina
TurboTax is generally annoying due to its predatory and misleading pricing. It will say that upgrading to Premium is $0* but when you click learn more info you have to scrub through the dense entire terms and conditions for TurboTax unlike EVERYTHING else when you're doing your taxes. If you click learn more on anything else it will give you a very brief explanation. This indicates an intentional obfuscation to make it seem you can upgrade at no cost, without making it more clear that this cost is taken out of your return itself. Additionally, upgrading when you are on the federal portion list ~$120 but as soon as you get to checkout you notice that your state tax return costs ~$70 instead of previously being free. I can effectively say that this is the last year I will be using TurboTax all together.
For some context I am active Army, single, just got into investing last year and went to add my 1099-B to my federal taxes that had been completely free to me up until this year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com