Very easy, step by step process, that covers everything for a simple tax return like mine. I love that all my info from previous years are carried over to start the new year.
Due to delays, I had to login 3 times, I was given a choice to pay for my filed returns with refund, but system refused and only gave choice of credit card.
I have been using Turbo Tax for years, have always been very happy. This year, however, the format was not as clear. I didn't like doing all w-2's at once, it was much clearer when I was able to work on my husband's income, then my own. I also missed the running status of our refund/payment. I only saw that near the end of filling everything out, unless I missed it ... Not sure I'll use it again next year.