Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on February 23, 2025
Posted by: Bobjo22
We always use TurboTax. Turbotax is very easy and convenient.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
awesome
on February 23, 2025
Posted by: Betteboop6741
from Florida
easy to use, will recommend to others who are need of the services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 23, 2025
Posted by: Andy46135
from California
very easy to use and understand which is why i use it every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Forever Customer
on February 23, 2025
Posted by: TFrench1
from Mississippi
Very easy to use and instructions were very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on February 23, 2025
Posted by: 2025 taxes G
from Weston Colorado
This was simple and efficient as always. Thank you.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax up selling is something to watch out for
on February 23, 2025
Posted by: Bruce1935
from Longview Tx
Turbo tax does a very good job of handling my taxes. My one criticism is the constant and somewhat sneaky attempts to up sale products. Quit doing that. I understand some folks might want that but simply ask the question at the end and don't keep trying in the middle of my tax preparation. Also you tried to up charge me a freaking $40 fee for paying my subscription out of my refund. That fee was high but what ticked me was you didn't tell me upfront there was a fee you tried to sneak it in after I selected yes to paying out of my refund. So minor irritations for me that I know I have to watch out for but my dad is 89 and uses turbox tax and it was really confusing him. If you didn't have these easily fixed problems I would have said an awesome product. Makes me begin to think I should investigate using the governments free e submission service next year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy and right!
on February 23, 2025
Posted by: GloFeather
from Florida
I have used Turbo Tax for years and often help my dad and kids do it here. It's easy and I can rest assured it will be done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Why hasn't a competitor wrecked them?
on February 23, 2025
Posted by: Hate TT99
They sneak checkboxes into innocuous places to trick you into buying extra services. You have to be hyper vigilant. Despite claims that they import your information you find yourself retyping the same information year after year. There is no option to skip entering and just accept the automatic deductions. TurboTax is so terrible I don't understand why a competitor has not eaten their lunch.
Written by a customer while visiting turbotax.intuit.com