Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,662 Reviews)
Rating breakdown 49,662 reviews
5 Stars
36,183
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Fantastic!
on April 16, 2026
Posted by: Mike_2026
from California
This is the first time I've used TurboTax to file my taxes myself. In the past, I had the help of my brother-in-law who's an accountant. I found the experience to be fairly straightforward and easy to use. I do wish there were more in-depth explanations of the "do's and don'ts" for various forms of taxable income.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax Online sucks the big one!!
on April 16, 2026
Posted by: Uncleuncle
from CA
Turbotax online sucks.. For 10 year TT desktop has worked great. I couldnt use the desktop version because I am not upgrading to win 11. Both IRS and FTB rejected my returns. Guess why?? because the info that I inputted with my phone had all wrong info. For example, comma was inthe wrong place so 8,5550 became 855,50!!!I am swithching to linux, and even I I werent I would neverUse Turbotax again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on April 16, 2026
Posted by: Dubzzz
from TX
Great experience with everything from top to bottom
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is acceptable
on April 16, 2026
Posted by: Turtle Tax 2025
from New York
it was fine. The added feature of ID protection would not accept my correct document number so that was a complete waste
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is a great service
on April 16, 2026
Posted by: trishlace
from Florida
helpful to have the information entered checked for accuracy and the support to answer questions after explanations.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
yeah
on April 16, 2026
Posted by: johnm87
from florida
did taxes took 3 hours wasn't easy, but was able to get through it
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
pretty good
on April 15, 2026
Posted by: JMoney9567
from CA
It was quick. I had to ask AI how to find the section with the K-1 form but otherwise it was very good.
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 15, 2026
Posted by: Toechi
from Texas
The features and compatibility aspects are excellent.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com