Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,664 Reviews)
Rating breakdown 49,664 reviews
5 Stars
36,185
4 Stars
6,033
3 Stars
2,815
2 Stars
1,796
1 Star
2,835
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
New online is helpful, and easier to locate.
on March 31, 2026
Posted by: Teri50
from OK
The online seemed easier, once I actually got to the forms. Never could get last year's return to transfer.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too expensive
on March 31, 2026
Posted by: too expensive wayyy
from florida
way to expensive enjoy the$129 last you will get if price doesn't drop
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on March 31, 2026
Posted by: Zippydo dawday
from Illinois
Easy to use easy to use easy to use easy to use easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad to Have TurboTax!
on March 31, 2026
Posted by: SVB99
from Virginia
I don't have the compatible Windows yet, but I will be sure to upgrade as soon as I get my tax refund. The online version finally got me where I wanted to go, but it was a struggle at first as it is a lot different than the TurboTax Desktop I have been using for years. Yet, I still have full confidence that Intuit TurboTax is a great tool to use to assure accuracy and security in getting tax returns submitted and refunds returned as soon as possible. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never again
on March 31, 2026
Posted by: StephenB11
from New Hampshire
I have used Turbotax for a decade and this will be my last year using it. It felt like I was fighting ancient software just to do basic things. It bugged and imported invalid numbers for some forms and forced me to spend an entire hour (literally) manually checking boxes due to capital gains.
Even just typing this review and it's riddled with bugs, forcing me to re-type words over and over.
Even just typing this review and it's riddled with bugs, forcing me to re-type words over and over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on March 31, 2026
Posted by: MMooDBoo
from MA
Took longer than the tracker told us it would, but was pretty self-explanatory and helped us understand deductions we didn't know about
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Useful
on March 31, 2026
Posted by: GregXXXX
from Arizona
I decided to try and do my taxes without a tax advisor after many years away from using Turbo Tax. The product has greatly improved and I found the help functions very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Preview Feature Neded
on March 31, 2026
Posted by: SelfFilingCouple
from CA, California
Make this easier to preview before filing. I had a CPA review my self-filing documents and there was no easy way for me to show them how I filled out everything so far. The price point is also expensive for federal returns and CPAs are now charging a comparable fee to file it for you. I may consider going with a CPA in the future based on the rates.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com