Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(49,648 Reviews)
Rating breakdown 49,648 reviews
5 Stars
36,175
4 Stars
6,027
3 Stars
2,815
2 Stars
1,795
1 Star
2,836
Customer Reviews for TurboTax - Online 2025 - Investors & Self Employed - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on February 23, 2025
Posted by: chevy19633
made it easy to file my taxes. very easy process. thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax works for me
on February 23, 2025
Posted by: Pita75
from MN
I have used TurboTax for many years and it works for me. It is pretty simple to use, however, some of the explanations need to be simplified, especially those about college tuition.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on February 23, 2025
Posted by: Patrick0123456789
from TENNESSEE
Very easy to use! Love how it imports most things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
AWFUL - STUPID A.I.
on February 23, 2025
Posted by: AISux
from NH
We had a 1099-INT and were forced to use their automated scanning. No way to edit the automated address portion of the AI and it was mixing the addresses it found into new and obviously non-existing ones.
In fairness, the $371,000,000 activity bond interest (which was actually a goof on the Payers TIN) that it entered was laughably and easily changed.
If this happens next year, I am going to walk.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Frendly to use
on February 23, 2025
Posted by: Chikachan
from Wisconsin
Entering information was relatively straight-forward and gets easier each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peazy!
on February 23, 2025
Posted by: Emane2002
from Hitchcock Texas
I love it it was easy and self explanatory I recommend it
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great, but add a minor fix the payment page
on February 23, 2025
Posted by: Doc1979
from TX
I really like the comparisons to last year as they help a lot. I like the import of income forms by PDF. That is great. On the TurboTax payment page where it asks about how to pay the taxes owed it showed my debit account from last year (now closed). It appeared to me that I was committing to that account again and I spent 20 minutes trying to find where to change it. There should be a notice on that page such as "You will have a chance to change the debit account later."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Last Year?
on February 23, 2025
Posted by: LastYearAgain
Good experience. TurboTax could have done a better job of transferring information from last' year's return.
Written by a customer while visiting turbotax.intuit.com